Empathy is the greatest digital tool

Where human expertise meets AI to design better, faster and more meaningful experiences.

We Craft Outstanding Digital Experiences

Transform your digital products, with the power of UX expertise and AI.

User Experience

Product Design

Front-End Development

Some of our projects

User Testing
Service Design
Brisa
Improving customer journeys across Via Verde app and web, from B2B services to subscription flows, through expert reviews and user testing. Redesigning in-store experiences with Colibri, applying service design to smart cabinets and kiosks.
Product Design
Copywriting
Activo Bank
Designing seamless digital experiences and product communication, from mobile banking journeys to marketing campaigns. Blending UX design and copy expertise to support innovation, usability, and consistent brand voice across channels.
UI Design
User Journey
Luz Saúde
Improving customer journeys across Via Verde app and web, from B2B services to subscription flows, through expert reviews and user testing. Redesigning in-store experiences with Colibri, applying service design to smart cabinets and kiosks.

AI-powered expertise

We apply AI to optimise UX processes and outputs, and help organisations adopt AI in their own workflows, improving speed, consistency and focus.

Specialists in User Experience

We're fully focused on UX, so we understand the challenges digital product teams face and we're able to solve them with clarity, quality and confidence.

Flexible Work Models

From embedded teams to end-to-end projects, we adapt how we work to your teams, goals and context, scaling expertise up or down as needed.

Trusted by

edp
Accenture
Cofidis
NOS
Zurich
Via Verde
Millenium BCP
Oney
Fidelidade
Altice Labs
Activo Bank
Worten
KPMG
Vodafone
Novo Banco
Deco Proteste

Worten & Hyphen together has been essential in expanding and strengthening our UX Team, ensuring we maintain a high level of quality and innovation in user experience. Hyphen not only provides us with highly specialized talent but also fosters a collaborative community where knowledge sharing and teamwork thrive. Whenever we need specialized professionals, we fully trust Hyphen to meet our demands with excellence."

Lívia Noronha

UX Lead, Worten

"Worten & Hyphen together has been essential in expanding and strengthening our UX Team, ensuring we maintain a high level of quality and innovation in user experience. Hyphen not only provides us with highly specialized talent but also fosters a collaborative community where knowledge sharing and teamwork thrive. Whenever we need specialized professionals, we fully trust Hyphen to meet our demands with excellence."

Lívia Noronha

UX Lead, Worten

“Cofidis Portugal's collaboration with Hyphen plays a pivotal role in scaling, maintaining, and ensuring the scalability of our design team and expertise, allowing us to prioritize user experience, and ensure that our solutions are not only technologically advanced but also intuitively designed to meet our customers' and partners’ needs. Hyphen is a company that provides not only specialized resources, but a tribe with a lot of community building and knowledge sharing, which aligns with our commitment to deliver exceptional value and service by empowered and happy people.”

Isabel Machado

Former Head of design at Cofidis